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WHO WE ARE

PUBLIC NOTICE

TRI-COUNTY HUMAN SERVICES, INC. HOLDS THEIR MONTHLY BOARD OF DIRECTORS MEETING ON THE 4TH THURSDAY OF EACH MONTH EXCEPT FOR THE MONTH OF DECEMBER.  THE PUBLIC IS WELCOME TO ATTEND.  PLEASE CALL THE ADMINISTRATION OFFICE FOR LOCATION 863-709-9392.  HANDICAP ACCESSIBLE.

MISSION STATEMENT

Tri-County Human Services shall endeavor to provide an array of high quality human services consistent with the needs of the community.  Services shall be provided in a cost effective, ethical, and professional manner and shall focus on improving the quality of life of persons served.

PHILOSOPHY

Tri-County Human Services, Inc. (Tri-County), operates all of its programs with the philosophy that substance addiction is a primary, progressive, chronic, and ultimately fatal disease if left untreated.  The agency accepts the premise that substance addiction impacts all areas of an individual's life, including his/her interpersonal relationships, vocational/educational skills, emotional well-being, and physical health.  Tri-County does not adhere to any one etiological theory regarding substance addiction.  On the contrary, our staff understands that addictive disorders are likely caused by a combination of several factors, including genetics, emotional/psychological influences, cultural attitudes, and behavioral reinforcement.  Tri-County staff understands that substance addiction is a family illness in which each member of the affected individual's immediate and perhaps extended family is affected by the behaviors and attitudes of the addicted individual.  In keeping with this philosophy, our treatment teams encourage family participation in the treatment process whenever possible.

Tri-County recognizes that many of the individuals served by the agency have a concurrent mental health problem.  Like substance abuse disorders, mental health problems can cause severe dysfunction in an individual's life, especially in the areas of day-to-day living skills, interpersonal relationships, and vocational/education skills.  For these dually diagnosed clients, simultaneous treatment of both disorders is preferred.  Residential treatment is available for dually diagnosed clients who have not responded favorably to outpatient treatment or whose symptom severity contraindicates outpatient care.

FEES

The services provided by Tri-County are covered by many health insurance plans.  When health insurance coverage is not available, and affordable payment plan is worked out with each client.

Due to the expense of processing, any credit balance of $5 or less will not be refunded for outpatient and residential accounts. This does not apply to DUI client accounts.

LICENSURE

Tri-County Human Services, Inc. is licensed by the State of Florida as a provider of substance abuse prevention, intervention, and treatment services.  Consistent with this licensure, agency programs and services are reviewed and audited annually by the State of Florida.

CORE VALUES

In keeping with our integrated mission statement, TCHS hereby declares its essential core values that drives all decisions regarding the direction, program development for our people served, and staffing of the agency.  These values have been identified as the basis for the agency through continual education, applied experience, and recognizing where change further improves the quality of our agency.  Our core values are:

  • To promote the right for all to be treated with dignity and respect.

  • To promote the right to exercise informed choice for all persons.

  • Expedient access to needed services that have been designed and provided in a manner to achieve optimum outcomes.

  • To use outcomes to continually improve the quality, elevate professional management, and services of all its programs.

  • To embrace the cultural diversity of the community and utilize its strengths to relevant services of the agency.

  • To respect its governance, leadership, associates, and partnerships that allow the agency to continually function.

  • To promote a "No Wrong Door", welcoming service process to all who request and enter services.

  • To meet all persons at a level of their ability:  regardless of their physical, mental, substance, or co-occurring challenge.

Partially funded by The Florida Department of Children & Family Services

A United Way Member Agency

  CARF Accredited
Outpatient/Residential/Community Housing/Detoxification

Tri-County Human Services, Inc.
Administrative Offices
1815 Crystal Lake Drive
Lakeland, Florida 33801-5979
(863) 709-9392
Fax: (863) 709-8923

1815 Crystal Lake Drive | Lakeland, Florida 33801-5979
info@tchsonline.com | (863)709-9392

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